Center for Business & Economic Development- OCEPD
Event Detail

Customer Service - Online (Late Spring Session)

Apr 1-May 31, 2013

Meets 8:00 AM-12:00 AM
on Sun Mon Tue Wed Th Fri Sat

Tuition: $245.00
Level: OPEN

Status: This event has been canceled
Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

Two one-month courses, Nanette Sanders-Cobb and Fred Bayley, instructors.

Certificate includes the following 2 courses:
  • Keys to Customer Service: 4/1/2013 - 4/26/2013
  • Extraordinary Customer Service: 5/6/2013 - 5/31/2013
  • $245 for 2 Courses with Certificate (or $145 for each individual course, no certificate)
  • To select an individual course: click 'Search' and 'Business Online 2012-13' from drop-down menu
  • Other courses that may interest you: Media Buying Strategies; Management Boot Camp; Successful Survey Techniques; Business Coaching Certificate

SVSU Center for Business and Economic Development
OCEPD Office of Continuing Education and Professional Development, Michigan Manufacturing Technology Center- Northeast
7400 Bay Road University Center, MI 48710 | P: 989.964.4048 | F: 989.964.2656 | E: continuing-ed@svsu.edu  www.svsu.edu/ocepd  |  "LIKE US" www.facebook.com/svsuocepd

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