Center for Business & Economic Development- OCEPD
Event Detail

Certificate In Customer Research - Online (Fall Session)

Sep 3-Oct 25, 2013

Meets 8:00 AM-12:00 AM
on Sun Mon Tue Wed Th Fri Sat

Tuition: $395.00
Level: OPEN

Status: This event is completed
Your customers hold the key to the future success of your organization. You can find out what your customers know by engaging and interacting with your customers.

Find out how to get feedback, information and even answers from your customers. With our low and no cost methods of customer research, you will discover new techniques for collecting information that will improve your organization’s products or services, promotion and marketing, and even bottom line finances.
Whether you work in a for-profit or nonprofit environment, our 8 stage needs assessment model will give you a step by step proven approach to researching and selecting new services, products or activities.


Eight week course, William A. Draves, lead instructor
  • It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access.

SVSU Center for Business and Economic Development
OCEPD Office of Continuing Education and Professional Development, Michigan Manufacturing Technology Center- Northeast
7400 Bay Road University Center, MI 48710 | P: 989.964.4048 | F: 989.964.2656 | Email: continuing-ed@svsu.edu | www.svsu.edu/ocepd | "LIKE US" www.facebook.com/svsuocepd

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