Advanced Mobile Marketing (Late Spring Session)
Online course. Come get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile market­ing metrics, and developing a mobile marketing campaign. Learn how to promote your app on the web, build a landing page for your app, and advanced tracking of your application usage. Then take home a blueprint for creating guidelines and standards for your mobile marketing effort, and how to measure its success. You will leave this course with the knowledge to implement a mobile marketing plan for your organization. One month course, Simon Salt, Instructor. Individual Course: Just $245

Advanced Mobile Marketing (Summer Session)
Online course. Come get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile market­ing metrics, and developing a mobile marketing campaign. Learn how to promote your app on the web, build a landing page for your app, and advanced tracking of your application usage. Then take home a blueprint for creating guidelines and standards for your mobile marketing effort, and how to measure its success. You will leave this course with the knowledge to implement a mobile marketing plan for your organization. One month course, Simon Salt, Instructor. Individual Course: Just $245

Boosting Your Website Traffic (Late Spring Session)
Online course. Acquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results. No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well.

Boosting Your Website Traffic (Summer Session)
Online course. Acquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results. No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well.

Business Coaching Certificate - Online (Summer Session)
Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees’ performance and create the working environment that your employees will find truly rewarding. One two-month (2-part) certificate; Marie Johnson, COI and Sherri Restauri Carson, COI, Instructors. Certificate includes 2 Levels:

Business Research Certificate - Online (Summer Session)
Business Research will provide the specific knowledge needed to succeed in researching and utilizing the best and most appropriate data for decision making. It will also provide the skills needed to effectively communicate research results to a specific audience for maximum impact and effective decision making. The course is broad based and provides a strong foundation for meeting business research needs. More advanced courses will be available after completion of this foundation course. One three-month (3-part) certificate; Cathy Proffitt Boys and Mary I. Dereshiwsky, Ph.D., COI, COI, Instructors. Certificate includes the following 3 courses (must take all courses for certificate):

CHISP - Fast Track for Healthcare Professionals - Online On Demand
Online on Demand after Registration. The program is presented in partnership with the American Society of Health Informatics Managers, Inc. They are the leading association for technical professionals who specialize in Health IT (HIT). ASHIM® is a non-profit, non-governmental organization that acts in public interest by fostering professional standards in Health IT Professionals. Through its setting and enforcement of the education, examination, experience, ethics and other requirements for CHISP® certification, ASHIM awards individuals who successfully complete initial and ongoing certification requirements the right to use the CHISP® certification mark. To prepare members for certification and the Health IT profession, SVSU & ASHIM provides online training programs to develop the skills and knowledge necessary to become competent health IT professionals. The training includes instruction in computer science, the US healthcare system, medical information systems and practical lab simulations.

CHISP - Health Information Technology Professional- Online On Demand
Online on Demand after Registration. The program is presented in partnership with the American Society of Health Informatics Managers, Inc. They are the leading association for technical professionals who specialize in Health IT (HIT). ASHIM® is a non-profit, non-governmental organization that acts in public interest by fostering professional standards in Health IT Professionals. Through its setting and enforcement of the education, examination, experience, ethics and other requirements for CHISP® certification, ASHIM awards individuals who successfully complete initial and ongoing certification requirements the right to use the CHISP® certification mark. To prepare members for certification and the Health IT profession, SVSU & ASHIM provides online training programs to develop the skills and knowledge necessary to become competent health IT professionals. The training includes instruction in computer science, the US healthcare system, medical information systems and practical lab simulations.

CHISP - Information Technology Professional - Online On Demand
Online on Demand after Registration. The program is presented in partnership with the American Society of Health Informatics Managers, Inc. They are the leading association for technical professionals who specialize in Health IT (HIT). ASHIM® is a non-profit, non-governmental organization that acts in public interest by fostering professional standards in Health IT Professionals. Through its setting and enforcement of the education, examination, experience, ethics and other requirements for CHISP® certification, ASHIM awards individuals who successfully complete initial and ongoing certification requirements the right to use the CHISP® certification mark. To prepare members for certification and the Health IT profession, SVSU & ASHIM provides online training programs to develop the skills and knowledge necessary to become competent health IT professionals. The training includes instruction in computer science, the US healthcare system, medical information systems and practical lab simulations.

Clinical Medical Assistant - Online on Demand
Online on Demand after Registration. This program prepares students to assist physicians by performing functions related to the clinical aspects of a medical office. Instruction includes preparing patients for examination and treatment, routine laboratory procedures, pharmacology, taking and documenting vital signs, technical aspects of phlebotomy, the 12-lead EKG and the cardiac life cycle. Program also includes an optional clinical externship at a local healthcare provider!

Corporate Online Education - Online (Summer Session)
Discover a new online format to use in training employees and/or providing customer education. The asynchronous teacher-led online course with a start and end date has been shown to be cost-effective and superior to other online formats for intensive and comprehensive training and education. Millions of employees coming into the workplace have already experienced it. Now you can get the best training in building and teaching online from a national online learning authority who has taught thousands how to teach online. Two-month course; William A. Draves and Leslie Kowalczyk, Instructors.

Creating Cell Phone Apps for your Business (Late Spring Session)
Online course, non-technical. Cell phone apps are the latest way smart businesses are reaching their customers. It seems that nearly everyone is carrying and using a smartphone these days. Smart organizations across the globe are investing in building cell phone apps for their businesses. In this four-week course, we will provide you with step-by-step instructions on how non-technical users can build, deploy and market smartphone applications across Android, iPhone and Blackberry platforms. The course is ideal for business owners and executives who want to understand how smartphone applications can be inexpensively built, and also for technical users who want to understand to how quickly deploy smartphone applications. One-month course, Dan Belhassen and Susan Hurrell, Instructors. Individual Course: Just $245.

Creating Cell Phone Apps for your Business (Summer Session)
Online course, non-technical. Cell phone apps are the latest way smart businesses are reaching their customers. It seems that nearly everyone is carrying and using a smartphone these days. Smart organizations across the globe are investing in building cell phone apps for their businesses. In this four-week course, we will provide you with step-by-step instructions on how non-technical users can build, deploy and market smartphone applications across Android, iPhone and Blackberry platforms. The course is ideal for business owners and executives who want to understand how smartphone applications can be inexpensively built, and also for technical users who want to understand to how quickly deploy smartphone applications. One-month course, Dan Belhassen and Susan Hurrell, Instructors. Individual Course: Just $245.

Customer Service - Online (Summer Session)
Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. Two one-month courses, Nanette Sanders-Cobb and Fred Bayley, instructors. Certificate includes the following 2 courses:

Cyber Security for Managers - Online (Summer Session)
Cyber security issues are all around us and reach nearly every part of our business and work, from online banking and education to Facebook and Wi-Fi. Finally, you can get up to date on Cyber Security basics and fundamentals. Designed for non-technical managers, directors and others in the work place, you will find out about threats and vulnerabilities, safeguards, common attacks, viruses, malware and spyware, disaster recover planning, Intrusion Detection/Prevention, basic security architecture, introductory forensics, and cyber terrorism. At the end of this course, you will have the knowledge needed to practice safer computing and safeguard your business and work information. One-month; Stan Waddell, Instructor.

Dementia Care Specialist - Online (Summer Session)
As Baby Boomers age, the 21st century workforce is challenged to care for an exponentially growing population of persons with dementia. This course provides essential knowledge and understanding about neurological and understanding about neurological diseases that affect cognition and memory, and practical application of effective skills for supporting persons with dementia. Nearly all disciplines benefit from expertise in Dementia Care Specialists, as do families of persons with dementia. Come away with increased knowledge in how to care for persons with dementia. Expertise in this growing area of human services also enhances your resume. Two-month course, Pamela Atwood, Hebrew Health Care, Instructor.

Dental Assistant - Online on Demand
Online on Demand after Registration. The program prepares students for entry-level positions as a chair-side dental assistant. This course covers the history of dentistry, introduction to the dental office, the legal aspects of dentistry, introduction to oral anatomy, dental operatory, introduction to tooth structure (primary and permanent teeth), the oral cavity; and other areas. Program also includes an optional clinical externship at a local healthcare provider!

Designing Successful Webinars (Summer Session)
Online course. Webinars are a hot new meeting format that save money and reach more people than in-person meetings. Use them for customer education, staff meetings and training, presentations, virtual seminars and much more. The technology is simple, but good webinar presentation techniques are critical. Discover the power of successful webinars for your business organization. Then learn the 4 key strategies to make your webinars more successful. Acquire techniques and tips that will make your webinars winners with your audiences. One-month; William A. Draves, COI, Instructor.

Dialysis Technician - Online on Demand
Online on Demand after Registration. This Dialysis Technician Program provides students with the knowledge needed to perform as a dialysis technician. This program will review kidney dialysis machines, preparing dialyzer reprocessing and delivery systems, and review equipment maintainance. Program also includes an optional clinical externship at a local healthcare provider!

ECG/EKG for Nursing - Online on Demand
Online on Demand after Registration. A valuable resource for nurses to learn the fundamentals of reading and interpreting ECGs, this course includes nine instructional modules with quizzes, ten exercises to practice reading and interpreting ECG strips, and a comprehensive course exam. This course is a valuable resource for learning the fundamentals of reading and interpreting ECGs. Course information includes: cardiac anatomy and physiology, electrical basis of ECGs, sinus dysrhythmias, and much more.

EKG Technician - Online on Demand
Online on Demand after Registration. This EKG Technician Program prepares students to perform EKG’s. This course will include information on anatomy and physiology of the heart, medical disease processes, medical terminology, medical ethics, legal aspects of patient contact, electrocardiography and stress testing. A highly interactive course! Program also includes an optional clinical externship at a local healthcare provider!

Electronic Health Records Management - Online on Demand
Online on Demand after Registration. This Electronic Health Record (EH R) Management program prepares students to understand and use electronic records in a medical practice. Course reviews the implementation and management of electronic health information using common electronic data interchange systems and maintaining the medical, legal, accreditation and regulatory requirements of the electronic health record.

eMarketing Essentials Certificate (Summer Session)
Online course. Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising. Relevant for any type of organization, including businesses, companies, non-profits, and government agencies. No eMarketing experience or expertise is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions. Three one-month online courses; Dan Belhassen & Susan Hurrell, Instructors. Certificate includes the following 3 courses:

Entrepreneur Boot Camp - Online (Summer Session)
Starting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur. At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business. One month course; Conrad Brian Law, COI, Instructor.

Executive CFP Bronze - Online on Demand
The Online Executive CFP® Certification Education program is an independent, self-study, online education program, designed to fulfill the education requirement to sit for the CFP® Certification Examination. The program is designed to be completed in nine months but may be completed in more or less time, depending on a student’s schedule. Bronze Program includes:

Executive CFP Gold - Online on Demand
The Online Executive CFP® Certification Education program is an independent, self-study, online education program, designed to fulfill the education requirement to sit for the CFP® Certification Examination. The program is designed to be completed in nine months but may be completed in more or less time, depending on a student’s schedule. Gold Program includes:

Executive CFP Silver - Online on Demand
The Online Executive CFP® Certification Education program is an independent, self-study, online education program, designed to fulfill the education requirement to sit for the CFP® Certification Examination. The program is designed to be completed in nine months but may be completed in more or less time, depending on a student’s schedule. Silver Program includes:

Extraordinary Customer Service - Online (Summer Session)
Transform your customer service into something extraordinary. As a result, more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You’ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.

Facebook for Business (Summer Session)
Online course. Find out what goes on behind the scenes on Facebook pages. Discover new tools and proven techniques to increase business and expand your reach. Discuss how to adapt you marketing message for the Facebook platform and how to integrate Facebook across all marketing areas. This is an advanced class and assumes you have started a page on Facebook and have some basic knowledge of the platform. One-month; Jennifer Selke, Instructor.

Google Analytics (Summer Session)
Online course. If you are not reviewing you website statistics, then you are missing several opportunities to profit from your website traffic. This course, aimed at non-technical users, will take you through all the key techniques and how to use website analytics using the world-standard Google Analytics, a free online tool. You'll understand your visitor traffic better, learn how to calculate return on investment (ROI) for your online advertising, and find out how to get more sales from your visitors. One-month; Dan Belhassen and Susan Hurrell, Instructors.

Habitat Halloween Bash-Couple
Habitat for Humanity 2013 Halloween Bash

Habitat Halloween Bash-Single
Habitat for Humanity 2013 Halloween Bash

Habitat Halloween Bash-SponsorshipTable
Habitat for Humanity 2013 Halloween Bash

Habitat Halloween Bash-Table
Habitat for Humanity 2013 Halloween Bash

Integrating Social Media in Your Organization (Late Spring Session)
Online course. Take away a practical strategy and techniques for implementing social networks for your organization or business. Learn how to create your own private social network using Ning, work socially using Google Docs and calendars, and move your web site to an interactive Web 2.0 site. Then your instructor will help you choose which social network tools are right for your situation, and then integrate them into your web site to develop a social networking strategy for your organization. Find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. Online, one month, Jennifer H. Selke, Instructor; Individual Course: Just $195.

Integrating Social Media in Your Organization (Summer Session)
Online course. Take away a practical strategy and techniques for implementing social networks for your organization or business. Learn how to create your own private social network using Ning, work socially using Google Docs and calendars, and move your web site to an interactive Web 2.0 site. Then your instructor will help you choose which social network tools are right for your situation, and then integrate them into your web site to develop a social networking strategy for your organization. Find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. Online, one month, Jennifer H. Selke, Instructor; Individual Course: Just $195.

Introduction to Social Media (Summer Session)
Online course. Get involved in the move from in-person to online communication. Learn what social networks are and their role in your business and personal life. Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients. Explore the options for your organization. Look at case studies of what other organizations are doing. Let your instructor guide your exploration of Facebook and YouTube. For anyone interested in social networks. Your instructor is a nationally known speaker, consultant and trainer on social networks and social media. Online, one month, Jennifer H. Selke, Instructor.

Keys to Customer Service - Online (Summer Session)
Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course, you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous. One-month online course, Nanette Sanders-Cobb, COI, Instructor.

Keys to Telecommuting Success - Online (Summer Session)
Come discover the keys to making telecommuting a success for you and your organization. For those new to telecommuting and those already working from home this course includes a 100-page guide to telecommuting.

LEED AP+ Building Design - Online (Summer Session)
Discover the real-world application of Green Building Design and Construction practices on LEED projects. Prepare yourself for the LEED AP+BD&C accreditation exam that (after passing) will allow you to operate as a successful LEED practitioner on and off job sites. The LEED Rating System is the industry leader in Green Building Design and Construction, and has driven market transformation in both the public and private sectors over the past decade. You will learn the tools, knowledge and materials necessary to pursue new opportunities in the growing green field as a LEED AP+ BD&C accredited professional ready to work on the next billion square feet of LEED Certified commercial space! Two-month online course, Summer Gorder LEED® AP+ BD&C, AIA Portland Board of Directors, Instructor.

LEED Green Associate Exam Prep - Online (Summer Session)
The course is intended for design, construction and real estate professionals, building owners, or anyone who wants to develop their knowledge in this area. You will examine case studies of LEED certified building projects, concepts of integrated design, third-party verification and the LEED administration process. Kelly Gearhart, your instructor, holds the designations LEED AP BD+C, LEED AP O+M, and will answer your questions in the online discussion. Two month online course. Kelly S. Gearhart, LEED AP BD+C, LEED AP O+M, Instructor.

Management Boot Camp - Online (Summer Session)
Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course we will have you managing like a pro - quickly and with confidence. One-month course; Sally Klauss, Instructor.

Managing Telework Certificate - Online (Summer Session)
Discover the keys to making telecommuting a success for you and your organization. Then learn the essentials of supervision critical for both telecommuters and management. Take home the core management practices to supervise telecommuters for a win-win for both employees and your organization. Online, two one-month courses, William A. Draves, Julie Coates and Greg Marsello, Instructors. Certificate includes the following 2 courses:

Marketing Using Social Media (Late Spring Session)
Online course. Develop a two-way communication and marketing strategy for your organization using social networks. Let your instructor guide you in exploring major social networks, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients and keep them interested in your organization or business. You’ll find out the advantages and disadvantages of each, and learn what’s right for your work and kind of organization. Your instructor is a director of marketing for a national association, and writes and speaks on the topic. Online, one month, Suzanne Kart, Instructor; Individual Course: Just $195.

Marketing Using Social Media (Summer Session)
Online course. Develop a two-way communication and marketing strategy for your organization using social networks. Let your instructor guide you in exploring major social networks, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients and keep them interested in your organization or business. You’ll find out the advantages and disadvantages of each, and learn what’s right for your work and kind of organization. Your instructor is a director of marketing for a national association, and writes and speaks on the topic. Online, one month, Suzanne Kart, Instructor; Individual Course: Just $195.

Masters Certificate in Financial Planning Basic - Online
The Masters Certificate in Financial Planning Program is a live, instructor-led, fully interactive financial planning program designed to meet the education requirement for the CFP® Certification Examination in only nine months. This program represents an innovative approach to education where students and instructors attend a virtual classroom and communicate using VOIP technology. Offered in partnership with Dalton Education, a provider of innovative online education solutions, all class meetings are recorded and available for viewing at any time. The program can help both financial professionals and career changers succeed in this rapidly growing profession. Basic Program includes: - Access to our Web Delivered (Live-Online) Certificate in Financial Planning Program - Access to our Learning Library Blackboard Online Course options:

Masters Certificate in Financial Planning Guarantee to Pass Program - Online
The Masters Certificate in Financial Planning Program is a live, instructor-led, fully interactive financial planning program designed to meet the education requirement for the CFP® Certification Examination in only nine months. This program represents an innovative approach to education where students and instructors attend a virtual classroom and communicate using VOIP technology. Offered in partnership with Dalton Education, a provider of innovative online education solutions, all class meetings are recorded and available for viewing at any time. The program can help both financial professionals and career changers succeed in this rapidly growing profession. Guarantee to Pass Program includes: - Access to our Web Delivered (Live-Online) Certificate in Financial Planning Program - Access to our Learning Library - Textbooks for Program - The Dalton Review for CFP Examination - Guarantee to Pass Blackboard Online Course options:

Masters Certificate in Financial Planning Platinum - Online
The Masters Certificate in Financial Planning Program is a live, instructor-led, fully interactive financial planning program designed to meet the education requirement for the CFP® Certification Examination in only nine months. This program represents an innovative approach to education where students and instructors attend a virtual classroom and communicate using VOIP technology. Offered in partnership with Dalton Education, a provider of innovative online education solutions, all class meetings are recorded and available for viewing at any time. The program can help both financial professionals and career changers succeed in this rapidly growing profession. Platinum Program includes: - Access to our Web Delivered (Live-Online) Certificate in Financial - Planning Program - Access to our Learning Library - Textbooks for Program Blackboard Online Course options:

Media Buying Strategies - Online (Late Spring Session)
This course presents concepts and strategies from a business decision-making perspective. This approach reflects the emphasis on the marketing decisions that business owners are most likely to confront in their marketing operations when meeting with various media outlets and managing their marketing campaigns. Come away with a knowledge of media buying strategies to promote your organization and boost sales and profits. One-month course, Erin Parnell, Instructor.

Media Buying Strategies - Online (Summer Session)
This course presents concepts and strategies from a business decision-making perspective. This approach reflects the emphasis on the marketing decisions that business owners are most likely to confront in their marketing operations when meeting with various media outlets and managing their marketing campaigns. Come away with a knowledge of media buying strategies to promote your organization and boost sales and profits. One-month course, Erin Parnell, Instructor.

Medical Administrative Assistant - Online on Demand
Online on Demand after Registration. This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. A great course for physicians medical office professionals! Program also includes an optional clinical externship at a local healthcare provider!

Medical Billing & Coding Online (Summer Session)
This course is Online on Demand after your registration is processed, which allows you to take the course at your pace around your schedule. This billing and coding course offers the skills needed to perform complex coding and billing procedures. The course covers CPT (Introduction, Guidelines, Evaluation, and Management), specialty fields (such as surgery, radiology, and laboratory), ICD-9 (Introduction and Guidelines), and basic claims processes for insurance reimbursements. Our courses are highly interactive and provide students with an enriched learning experience. Each course includes: - 24X7 instructor support and course mentoring - Online healthcare content that supplements each course - Student and instructor collaboration - Engaging labs, student exercises, course videos and animated simulations - Student pre and post assessments and online performance tracking - National and state certification opportunities - A secure Student Portal which includes: career guidance, resume writing and other career resources - An optional clinical externship at a local healthcare provider!

Medical Coding ICD-10 - Online on Demand
Online on Demand after Registration. Effective October 2014, the U.S. healthcare system is working to move from ICD-9 to ICD-10 for service coding purposes. Program includes a detailed review of both ICD-10 (diagnostic coding) and ICD-10-PCS (inpatient procedural coding); differences between ICD-9 and ICD-10; federal regulation; hands on exercises and case studies; and much more! Our courses are highly interactive and provide students with an enriched learning experience.

Medical Insurance Billing & Coding - On-site
Medical Billing and Coding is one of the fastest growing careers in the health care industry today! The need for professionals that understand how to code health care services and procedures for third party insurance reimbursement is growing substantially. Physician practices, hospitals, pharmacies, long-term care facilities, chiropractic practices, physical therapy practices and other health care providers all depend on medical billing and coding for insurance carrier reimbursement. 50-hour course, includes all texts and learning materials. *schedule change*

Medical Terminology - Online on Demand
Online on Demand after Registration. This Medical Terminology course offers a clear and concise introduction to medical terminology with extensive opportunities for student practice. It reviews word components and basic principles for interpreting terms within each of the major medical specialties. The course does not require any previous knowledge of science or biology. The skills students obtain through this course will benefit them in any healthcare field they choose to pursue.

Michigan Certified Public Manager Program - Cohort 7
The primary goal of the Michigan Certified Public Manager® program is to foster and encourage the highest possible levels of performance and ethical practice of public and non-profit sector managers in order to effectively provide services and continuously improve the performance of state, local and federal government and of the non-profit sector. For more information, visit the OCEPD website. www.svsu.edu/ocepd

Michigan Society of Certified Public Manager (Academy Fellow/Charter Membership)
The Michigan Society of Certified Public Mangers® is a statewide organization whose primary purpose is to unite Michigan Certified Public Managers®, to encourage the acceptance of management in government as a profession established by an underlying body of knowledge to promote high professional, educational and ethical standards in public management; to improve communication, cooperation and coordination among public entities; to foster leadership through vision, competence, and innovation; and to facilitate positive changes which enhance the delivery of public service.

Michigan Society of Certified Public Manager (Affiliate Membership)
The Michigan Society of Certified Public Mangers® is a statewide organization whose primary purpose is to unite Michigan Certified Public Managers®, to encourage the acceptance of management in government as a profession established by an underlying body of knowledge to promote high professional, educational and ethical standards in public management; to improve communication, cooperation and coordination among public entities; to foster leadership through vision, competence, and innovation; and to facilitate positive changes which enhance the delivery of public service.

Michigan Society of Certified Public Manager (Associate Membership)
The Michigan Society of Certified Public Mangers® is a statewide organization whose primary purpose is to unite Michigan Certified Public Managers®, to encourage the acceptance of management in government as a profession established by an underlying body of knowledge to promote high professional, educational and ethical standards in public management; to improve communication, cooperation and coordination among public entities; to foster leadership through vision, competence, and innovation; and to facilitate positive changes which enhance the delivery of public service.

Mobile Marketing Certificate (Summer Session)
Online course. The way consumers are interacting with brands and connecting to the world is changing because of mobiles. Find out about location-based marketing, mobile payments, QR codes, applications, and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones. Three one-month courses; Heather Dimitt, Dan Belhassen and Susan Hurrell, and Simon Salt, Instructors. Certificate includes the following 3 courses:

Nonprofit Certification Program - Onsite
The United Way of Saginaw County and SVSU noncredit Certificate is for current and future staff and managers of local nonprofit agencies. This program is intended for managers of nonprofits and/or employ­ees who have upper level responsibilities. We offer a unique blend of theory, group activities, and case studies to meet each participant at her/his level. With the “Best Practices” tools and techniques, our students return to the nonprofit sector ready to meet and overcome today’s challenges. The participating nonprofit leader is offered the opportunity to share ideas and experiences with others in the same industry. Participants also have the opportunity to learn and network together in a comfortable, knowledge-building environment.

Online Advertising (Late Spring Session)
Online course. Get the keys to making online advertising work for you and your organization. See how pay-per-click advertising with Google AdWords works. Find out how to test low budget Adword campaigns. Learn how you can target local audiences. Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach. No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well.

Online Advertising (Summer Session)
Online course. Get the keys to making online advertising work for you and your organization. See how pay-per-click advertising with Google AdWords works. Find out how to test low budget Adword campaigns. Learn how you can target local audiences. Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach. No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well.

Online Marketing Certificate - On-site
Are You Serious About Growing Your Business this year? Are You Ready to Attract More and Better Clients? More Traffic Online = More Traffic In The Door “Business as usual” no longer exists. It has been replaced by a fast-changing, somewhat chaotic landscape that isn’t slowing down any time soon. As a result, even a marketing a small local business has also changed forever. Isn’t it time you learned and implemented the right strategies that will help your small business to grow and prosper NOW, as well as position you for the future? Join US for 4 weeks of in-depth education, business action, accountability, and peer support!

PAM- Albany, GA- May 24-25, 2013
PAM- Albany, GA- May 24-25, 2013 Use Coupon Code PAMGROUP if registering 3 or more from same company to receive discounted rate of $495. Use Coupon Code PAMSTUDENT for student registrations to receive discounted rate of $399 (currently enrolled students).

PAM- Chicago, IL June 1-2, 2013
PAM- Chicago, IL April 13-14, 2013 Use Coupon Code PAMGROUP if registering 3 or more from same company to receive discounted rate of $495. Use Coupon Code PAMSTUDENT for student registrations to receive discounted rate of $399 (currently enrolled students).

PAM- Newport News, VA May 18-19, 2013
PAM- Newport News, VA May 18-19, 2013

PAM- Philadelphia, PA - November 2-3, 2013
PAM- Philadelphia, PA November 2-3, 2013 Use Coupon Code PAMGROUP if registering 3 or more from same company to receive discounted rate of $495. Use Coupon Code PAMSTUDENT for student registrations to receive discounted rate of $399 (currently enrolled students).

Pharmacy Technician - Online on Demand
This course is Online on Demand after your registration is processed, which allows you to take the course at your pace around your schedule. This comprehensive course will prepare students to enter the pharmacy field and take the Pharmacy Technician Certification Board’s PTCB exam. Course content includes pharmacy medical terminology, reading and interpreting prescriptions and defining generic and brand names drugs and much, much more! Our courses are highly interactive and provide students with an enriched learning experience. Each course includes: - 24X7 instructor support and course mentoring - Online healthcare content that supplements each course - Student and instructor collaboration - Engaging labs, student exercises, course videos and animated simulations - Student pre and post assessments and online performance tracking - National and state certification opportunities - A secure Student Portal which includes: career guidance, resume writing and other career resources - An optional clinical externship at a local healthcare provider!

Phlebotomy Technician- Online On Demand
Online on Demand after Registration. The Phlebotomy Technician Program prepares students to collect blood specimens from clients for the purpose of laboratory analysis. Students will become familiar with all aspects of blood collection and will review the skills needed to perform venipunctures safely. Includes terminology, blood collection procedures, order of draw and other engaging topics. Program also includes an optional clinical externship at a local healthcare provider!

Photoshop - Online (Summer Session)
Acquire the skills to navigate an extensive list of Photoshop features. You will gain both a foundational and advanced understanding of the popular software, and practice the most commonly used methods, such as managing text, working with layers, and image file properties. You will find out the purpose of each photo editing tool and walk away with the skills to use them. You will even learn what the pros know. One-month course Dan Hood, Instructor.

Practical Math for the Workplace - Online (Summer Session)
Designed for: Business Owners & Managers interested in acquiring the skills needed to understand and perform common business activities such as payroll, banking, invoicing and purchasing. This course provides a basic foundation for understanding the practical applications of mathematics in common workplace activities. One month course; Constance Yates, Instructor.

Program Evaluations for Nonprofits - Online (Summer Session)
Enhance your understanding of program evaluation within the nonprofit context. Find out how to improve your evaluation planning, data collection, data analysis and data use. Special attention will be paid to the real-world challenges that organizations may face when conducting evaluation, including staff time, costs and reporting evaluation results to funders. By the close of the course, you will have a complete program logic model and evaluation plan ready for implementation. One-month course; Myia Welsh, MSW, Instructor.

Promise Beverage Sponsorship
Sponsorship Opportunities Beverage Sponsor - $300 • Name listed in the program and name announced at the dinner!

Promise Breakfast Sponsorhsip
Sponsorship Opportunities Breakfast Sponsor - $1,500 • Sponsor name displayed and announced at the breakfast • Opportunity to have a display table at the event • Name listed in the program and on the website

Promise Cart Sponsorship
Sponsorship Opportunities Cart Sponsor - $500 • Name listed in the program

Promise Dinner Sponsorship
Sponsorship Opportunities Dinner Sponsor (1) - $3,000 • Sponsor name displayed and announced at the dinner • Foursome with a cart • Opportunity to have a display table at the event • Name listed in program and on the website

Promise Hole In One Sponsorship
Sponsorship Opportunities Hole In One Sponsor - $250 • Name at Hole!

Promise Hole Sponsorship
Sponsorship Opportunities Hole Sponsor - $150/Per Hole • Name at Hole!

Recruting and Retaining Gen X & Y - Online (Summer Session)
Generation X balances work and friends and family. Generation Y, the largest generation in human history, has never known a time when there was not a World Wide Web. They each have very different work styles than the Baby Boomer generation. Get an understanding of both Gen X and Gen Y from an expert who programs and markets to Gen Y. Discover what motivates them at work, what incentives they respond to, and what messages they value. Then take home practical, how-to tips and techniques for recruiting and retaining Generation X and Gen Y workers. One-month online course; includes book; Lead Instructor: Heather Dimit

Revenue Generation for Nonprofits - Online (Summer Session)
Build revenue streams for your non-profit organization. They are essential not only to keep your doors open but also to expand your services. Discover how to increase revenue from your current activities. Develop strategies for building new ones. Know how to effectively set prices or fees. Understand the 20% that generates 80% of your revenue. These are basic concepts that will yield greater results. After taking this course you will have the knowledge to improve your revenue generation and generate a better surplus. One two-month online course, Fred Bayley, Instructor.

Saginaw Promise Golf Outing - (Four Person Scramble)
2013 Saginaw Promise Golf Outing The Saginaw Promise combines private and public dollars to establish a scholarship to fund a maximum of up to $2,727 per year for a two-year degree and up to $8,000 per year of a four-year degree program at a public or private university, accredited trade or vocational school in Michigan. The Saginaw Promise is intended to be a “last dollar” scholarship, used to cover tuition and other mandatory fees not covered by federal, state, private, or other grants or scholarships.

Saginaw Promise Golf Outing - Single Registration
2013 Saginaw Promise Golf Outing The Saginaw Promise combines private and public dollars to establish a scholarship to fund a maximum of up to $2,727 per year for a two-year degree and up to $8,000 per year of a four-year degree program at a public or private university, accredited trade or vocational school in Michigan. The Saginaw Promise is intended to be a “last dollar” scholarship, used to cover tuition and other mandatory fees not covered by federal, state, private, or other grants or scholarships.

SHRM Learning On-Site Class
The 2013 SHRM Learning System is filled with new features, including innovative SmartStudy tools that help streamline your study time and build confidence for passing the certification exam. Follow these steps to success: ASSESS: Take our assessments to determine your current knowledge and gaps, with the results weighted against tested areas on the certification exam (PHR or SPHR). STUDY: Use assessment results to identify your learning priorities, create your personal study plan, estimate study time and apply learned knowledge. PASS: Complete the post-test and use other testing preparation tools to validate your learning and refine your study plan as you prepare to pass the exam. By attending our course, you will develop new knowledge and skills that will improve your workplace effectiveness immediately. By enrolling in our classroom-based format, you also get the added benefit of: A structured classroom environment that enhances learning and helps you stay on track. An experienced instructor to explain concepts and apply them to your industry. Opportunities to network and share real-world experiences with other HR professionals. Minimizing travel and maximizing employer tuition assistance. There’s never been a better time to pursue your PHR or SPHR designation. With our blended approach, you’ll learn from printed workbooks, software, online tools and a dynamic classroom experience.

SHRM Learning Online
If you’ve been planning to earn your Professional Human Resources (PHR®) or Senior Professional in Human Resources (SPHR®) designation, now is the time to enroll in our updated and expanded HRCI exam preparation course based on the SHRM Learning System®. This is a certification program that will help you if you are planning to take these tests. We offer this program in partnership with the Society for Human Resource Management (SHRM). The curriculum, designed by subject matter experts, covers the HRCI Body of Knowledge and includes application exercises that develop specific competencies and decision-making skills. As a certification preparation program, it consistently beats the national pass rate. Using the SVSU Vspace Platform, a Web based set of Course Tools designed to deliver online learning, you can be part of a virtual class that will provide a thorough review of the learning system. You will follow a schedule and interact with your instructor and peers in a virtual environment. The course content is the same as the classroom-based program, which offers flexible scheduling and the benefit of attending class on your own computer.

Social Media for Business Certificate (Late Spring Session)
Online Course. For those wanting to gain practical strategy and techniques for implementing social media for your organization or business. Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. Learn how social networks are used to develop a two-way communication and marketing strategy for your organization. Certificate includes the following 3 courses:

Social Media for Business Certificate (Summer Session)
Online Course. For those wanting to gain practical strategy and techniques for implementing social media for your organization or business. Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. Learn how social networks are used to develop a two-way communication and marketing strategy for your organization. Certificate includes the following 3 courses:

Spanish for Medical Professionals - Online (Summer Session)
For individuals in the Medical Industry: Whether you speak some Spanish and need a refresher, or speak no Spanish, this course will give you the skills you will need to effectively communicate with your Spanish-speaking patients. Are you frustrated by the communication gap that can occur between you and your Spanish-speaking patients? If you answered yes, this Spanish class - designed specifically for healthcare professionals - will help you bridge that gap. You will practice the basic, practical language skills needed to effectively communicate with your Spanish-speaking patients and their families. You will learn the basics of the language, gain an understanding of the culture, and know how to ask the questions crucial to quality healthcare. Whether you speak some Spanish and need a refresher, or speak no Spanish, you will complete the course with the skills you will need to effectively communicate with your Spanish-speaking patients. One month online course.

Successful Survey Techniques - Online (Summer Session)
Surveys are one of the best ways to find out what your customers want, and how they want it. But too many surveys ask the wrong people the wrong questions. Discover who to survey, what questions to ask, and the key to getting a higher response to your surveys. This hard-hitting practical course will yield a huge ROI for your organization. Whether you need to analyze profitability, satisfaction, service or all three, this course will generate thousands of dollars in increased sales, greater efficiency, or more effectiveness. We guarantee it (or your money back)! Course includes a personal FREE critique of one of your surveys! One-month; William A. Draves, Instructor.

Supervising Telecommuters - Online (Summer Session)
You can supervise people from a distance better than people working down the hall from you in an office. But you have to supervise telecommuters differently than office workers. Telecommuters boost your organization’s profitability, productivity, financial stability, competitiveness and efficiency. Plus you can recruit the best people regardless of where they live. Tour a model virtual office. Then take away the 4 core management practices to supervise telecommuters for a win-win for both your employees and management. After attending, you will have the knowledge necessary to successfully supervise telecommuters.

Supervisor/Management Leadership Certificate - Onsite
The Supervisory/Management Leader Program is an intensive 2-day training experience in which participants are immersed in each topic with a variety of learning experiences, including role plays, and simulations. The instructor’s pace is fast moving, interesting, and motivational. Participants become skilled at communicating effectively, coaching, and handling difficult people, situations and much more.

The Business Plan - Online (Summer Session)
Whether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In this course, you evaluate the many aspects and potential hurdles of the business and build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business. Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point. One-month online course, Mary Beth Izard, Instructor.

Twitter (Summer Session)
Online course. Twitter is a hot social media platform these days -- and everyone seems to be using it. Learn the best way to take advantage of the unique opportunities Twitter offers--and discover the best ways to create relationships and network with your key constituents. You will find out the best--and easiest--techniques for successful interactions in the Twitterverse. One-month course; Suzanne Kart, Instructor.

Using Personal Profiles - Online (Summer Session)
Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don’t share your same style. Course fee includes your own DiSC Behavioral Personality Profile assessment and review. One-month course; Sally Klauss, Instructor. 16 hours of time is suggested for maximum learning.

Video Marketing Certificate (Summer Session)
Online course. Video marketing is the latest hot new marketing trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart. Video with good SEO has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story, and stories connect people. Video also leads to an emotion ‘trigger’ that plain text cannot do. Two one-month courses, Erin Huggins and Jennifer Selke, Instructors. Certificate includes the following 2 courses:

Video Marketing Individual Course (Summer Session)
Online course. Video marketing is the latest hot new marketing trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart. Video with good SEO has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story, and stories connect people. Video also leads to an emotion ‘trigger’ that plain text cannot do. Individual 1-month course (no certificate): Just $245

YouTube for Business (Late Spring Session)
Online course. Increase your business with YouTube, the online video site and now the second largest search engine. Discover the power of video for your organization, and how to use video as a marketing tool to reach and serve more people. Find out what types of video work best on YouTube, how other business organizations are using YouTube, how to create your own YouTube channel, and the techniques of adding captions, annotations and other extra features. One-month, Jennifer Selke, Instructor; Individual Course: Just $245.

YouTube for Business (Summer Session)
Online course. Increase your business with YouTube, the online video site and now the second largest search engine. Discover the power of video for your organization, and how to use video as a marketing tool to reach and serve more people. Find out what types of video work best on YouTube, how other business organizations are using YouTube, how to create your own YouTube channel, and the techniques of adding captions, annotations and other extra features. One-month, Jennifer Selke, Instructor; Individual Course: Just $245.