Difficult conversations are usually something we want to avoid, mostly because of the negative feelings associated with them. How do you adapt your approach to be more effective and stay focused on a harmonious solution? Within this course, participants will discover techniques and tools to navigate these conversations.

Helps leaders:

• Identify pitfalls when having difficult conversations.
• Understand your personal approach and how to adapt it to be more effective.

Competencies developed:

• Coaching
• Coaching & Developing Others
• Courage
• Initiating Action